Open Disclosure in Aged Care (SQS)
$49.00
Welcome to the Open Disclosure in Aged Care (Strengthened Quality Standards Aged Care Series) module.
This module is part of the SQS Program 13: Information Management and Reporting
Learning Outcomes:
1. Define the meaning of open disclosure and how it relates to the Standards
2. Describe how to use open disclosure in real situations in the workplace
3. Explain how to encourage and support a culture of positive feedback and to own up to mistakes
4. Identify key communication strategies for open disclosure
5. Describe when to provide emotional support to residents or clients and their families during the open disclosure process.
Standards Covered: 2,3,4,5
Module Code: SQS-OPEND