Skip to content

FAQs

DOES YOUR MATERIAL MEET CURRENT LEGISLATIVE AND INDUSTRY STANDARDS?

Yes, our clinical courses are endorsed by the Australian College of Nursing (ACN) and all materials are reviewed annually or as legislation is enacted. Our modules are developed by our team of allied health professionals and nurses who are working within the industry. Our therapists and nurses keep abreast of industry and legislative updates through their professional bodies as well as our national partnership with Aged and Community Services Australia (ACSA) and our state partnerships with Leading Age Services Australia (LASA) in SA/NT & VIC.

 

CAN YOU CREATE CUSTOMISED MATERIALS AND HOW LONG DOES THIS TAKE?

Yes, our team can work with you to develop your existing training materials or PowerPoint presentations into interactive e-Learning modules or video presentations. We can develop custom materials with your organisation’s branding within a short period of time.

 

WHAT COURSES DO YOU PROVIDE THAT ARE FOCUSED ON CLINICAL CARE?

The majority of our e-Learning courses are focused on clinical care in the residential aged care setting.  Our materials include an extensive library of manual handling and mandatory training courses as well as covering topics such as nutrition and hydration, diabetes, choking episodes and dementia to name a few. We are growing our Community Care library. As per the Aged Care Quality Standards, our courses are currently being updated to reflect the new 8 standards as part of the Project: New for Old.

 

ARE YOUR COURSES COMPATIBLE WITH PC’S, TABLETS AND OTHER MOBILE DEVICES?

Yes, our e-Learning courses are compatible with all smart phones, tablets and other mobile devices as well as desktop computers & laptops.

 

HOW MANY CAN I BUY COURSES FOR?

There is no limit on the number of licenses you can buy, however one copy is only meant for one user and one time usage. You are not allowed to change the name after course completion. If you buy on someone else's behalf, please send a request to the support team. 

 

DO YOU PROVIDE TECHNICAL SUPPORT TO INDIVIDUAL USERS?

Yes, our courses have been designed to be easy to use and navigate however we have a customer support team available for any questions or support needed.

Please email: onlinelearning@healthcareaustralia.com.au.

 

HOW LONG IS THIS QUOTATION VALID FOR?

This quotation is valid for a period of 30 days from the date of issue and pricing may be subject to change without notice. Whilst HCA and its employees take all due care in the preparation of this document it will not be held legally liable for any unforeseen errors or omissions.

 

CAN YOU ASSIST ME WITH MORE INFORMATION?

If you have any questions or would like any further information, please do not hesitate to us at: OnlineLearning@healthcareaustralia.com.au