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Consumer Dignity and Choice


Standard 1 (Consumer Dignity and Choice) is the central standard that underpins all the other seven standards. It covers the rights of older people using aged care services including:

  • Dignity and respect 
  • Cultural safety Choice
  • Dignity of risk  
  • Transparent Communication
  • Personal privacy

      In this course you will learn:

      • Review Standard 1 of the Aged Care Quality Standards
      • Define dignity, respect and identity in the aged care sector
      • Recognise and respect the consumers social, cultural and spiritual differences
      • Maintain confidentiality and privacy of the consumer within organisation policy and protocols
      • Adjust services to meet the specific needs of the consumer and provide services according to the consumers' preferences

          Course Code: ESSCD

          CPD Value: 0.40