Consumer Dignity and Choice
Standard 1 (Consumer Dignity and Choice) is the central standard that underpins all the other seven standards. It covers the rights of older people using aged care services including:
Dignity and respect
Cultural safety Choice
Dignity of risk
Transparent Communication
Personal privacy
In this course you will learn:
Review Standard 1 of the Aged Care Quality Standards
Define dignity, respect and identity in the aged care sector
Recognise and respect the consumers social, cultural and spiritual differences
Maintain confidentiality and privacy of the consumer within organisation policy and protocols
Adjust services to meet the specific needs of the consumer and provide services according to the consumers' preferences
Course Code: ESSCD
CPD Value: 0.40
