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Workplace Aggression & Violence (DS)


When we go to work, we must be safe in our workplace.

 Any form of bullying, aggression or violence in the workplace is a breach of Work Health and Safety and Anti-Discrimination legislation. It must be reported and managed.

 This not only benefits the worker but ensures the organisation is delivering quality services by fostering a positive and supportive culture amongst their workforce.

 Learning Objectives:

  • Recognise workplace aggression, bullying and violence
  • Identify intentional and unintentional bullying and aggression in the workplace
  • Prevent incidents of workplace bullying and aggression
  • Use de-escalating and defusing tools and techniques to manage incidents
  • Document and report incidents effectively